I recommend booking at least 48 hours in advance to ensure availability. However, I can often accommodate same-day bookings depending on my schedule. Contact me directly for last-minute requests.

All tours include luxury vehicle transportation, professional guide services, complimentary water and snacks, and pickup/drop-off from your accommodation. Specific activities and meals vary by tour package.

Absolutely! I work with local restaurants and can arrange meals that accommodate vegetarian, vegan, gluten-free, and other dietary restrictions. Please let me know your requirements when booking.

I monitor weather conditions closely and will contact you if conditions affect your tour. Generally I can reschedule, modify the itinerary, or provide alternative indoor activities. Your safety and enjoyment are our top priorities.

All tours include luxury vehicle transportation, professional guide services, complimentary water and snacks, and pickup/drop-off from your accommodation. Specific activities and meals vary by tour package.

Yes, I offer luxury airport transfers to and from Christchurch Airport. This can be combined with city tours or as a standalone service. I track flight times and adjust for delays.

Cancellations by the guest(s) made between 3 days (72hours) and 48 hours before tour day will incur a 50% cancellation fee, while those made within 48 hours will be non-refundable. 

In the event of an associated activity connected to the tour due to unsuitable sea or weather conditions (or road closures), a partial refund will be made.